Front of House Supervisor (Day Shift)

Employer Information

Mount Charles


T: 028 9032 0070


Front of House Supervisor (Day Shift)
Moy Park

We currently have an opportunity for a Front of House Supervisor to join our team at Moy Park Dungannon. 

What you'll do in this role:
As the Supervisor you will support the general manager to ensure there is a harmonious and productive work environment, and that every customer receives the same high standard of service.

What will make you perfect for the job?
The key is a passion for providing the highest quality service to our customers. Applicants should be enthusiastic about what they do, have a good eye for detail and be able to build a great rapport with customers and clients alike.

Key duties and responsibilities will include but are not restricted to;
·        Ensuring the service achieves maximum efficiency, achieving a high standard of customer satisfaction at all times.
·        Responsibility for all aspects of the service and team whilst on shift
·        Working with the General Manager to review and plan for upcoming events
·        Ensuring all bookwork is completed within agreed timescales and, company requirements.
·        Provide exceptional customer service to all customers
·        Implementing staff training as required per company procedures
·        Ensuring all HACCP, Food Safety and Health & Safety Legislation requirements are always adhered to.

Our colleagues care passionately about the quality of our food and service the ability to motivate and drive the team to excellence in terms of service is a vital component of the post.

The ideal Candidate will have:
·        Excellent communication, organisational and time management skills.
·        Ability to communicate fluently in English
·        Previous experience working in a hospitality supervisory role
·        Ability to work in a fast-paced environment, deal with issues as they arise and contribute in all areas of service
·        The ability to prioritise and have an eye for detail
·        To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
·        To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.

Rate of pay: £9.20 per hour
Hours of Work: 37.5 hours per week. Monday to Friday – 9am-5pm 

This is an exciting opportunity for a Permanent full-time post within the largest independently owned catering organisation in Ireland and one of Deloittes best managed companies.

Applicants should note that based on the response, the Company may increase shortlisting criteria.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.


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