Balcas Energy Administrator
T: +44 (0)28 6632 3003
One of Britain and Ireland’s largest sawmills, Balcas is a leading timber products supplier and has pioneered biomass renewable energy in the British Isles. The business has grown organically, and through acquisition and investment in the latest processing technologies.
Balcas’ timber products portfolio includes construction timber, fencing and landscaping products and pallet and packaging material.
Balcas has led the development of the market for wood pellet fuel in Ireland and Britain.
Balcas operates biomass Combined Heat and Power plants that produce renewable energy. Residual heat from electricity generation is used to dry locally sourced woodfibre that is then processed into high-energy fuel pellets, displacing 750 million litres of oil in homes, commercial premises and industry
Purpose of the Job
As part of the Energy office team, the role of the Balcas Energy Administrator will involve supporting the Customer Support Team Leader in managing customer relationships. This will involve taking and making calls from/to customers, processing orders, dealing with customer queries and complaints as well as supporting the field sales team. You will assist in the administration of the complete order to cash process for all Balcas Energy customers – ensuring that all orders are managed effectively to meet agreed delivery dates and required quantities. You will also be involved in ensuring customer specific requirements such as delivery summaries etc are processed.
You will also assist in the planning of pellet deliveries to our customers, ensuring that customer access constraints, time windows, routing constraints and driver hours. General clerical duties such as filing, record keeping and maintenance of a computerised data base will also be required. Required to help in other areas of organisation when needed.
For more information please contact Human Resources on 028 6632 3003 or email email@example.com, closing date Monday 27th September 2021 at 12:00pm